Last Updated: 22 Oct, 2025

Naomi Bourque Jewelry ("we," "us," "our," or "the Artist") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://www.naomibourque.com/) and make a purchase from us. By using our Site and providing your information, you agree to the practices described in this policy.

Information We Collect

We collect information that you voluntarily provide to us directly, and some information automatically, when you visit our Site.

a) Information You Provide Directly

• Identifiers: When you place an order, we collect your name, shipping address, email address, and phone number.

• Payment Information: We collect payment information at checkout. Please note that all payments are processed by our third-party payment processors. We do not store your full credit card details on our servers. We only receive information necessary to fulfill your order (e.g., your name, billing address, and the last four digits of your card for verification purposes).

• Communication Data: If you contact us via email (naomibourque@yahoo.ca) or our website contact form, we collect your name, email address, and the content of your message.

b) Information Collected Automatically

• Device and Usage Information: Like many websites, we automatically collect information through cookies and similar technologies. This may include your IP address, browser type, operating system, referring URLs, pages you view on our Site, time spent on pages, and other browsing data. This information helps us analyze website traffic and improve your user experience. 

• Order History: We maintain a record of the products you purchase, the date of purchase, and the order value.

How We Use Your Information

We use the information we collect for the following business purposes:

• To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with order confirmations and invoices.

• To Communicate With You: To respond to your inquiries, provide customer support, and send you important administrative updates about your order (e.g., shipping confirmations and tracking numbers).

• To Improve Our Website: To analyze how customers use the Site, which helps us improve our product offerings, user experience, and marketing strategies.

• For Legal and Security Reasons: To prevent fraud, protect the security of our Site and business, and comply with any applicable legal obligations.

• For Marketing (with your consent): If you have explicitly opted in, we may use your email address to send you information about new collections, restock alerts, and upcoming exhibitions. You can unsubscribe from these communications at any time.

How We Share Your Information

We value your trust and do not sell, trade, or rent your personal information to third parties for their marketing purposes. We only share your information in the following limited circumstances:

• Service Providers: We share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and serving you. These include:

• Payment Processors: Such as PayPal, Stripe, or others, to securely process your transactions.

• Shipping Carriers: We provide your name and shipping address to carriers such as Canada Post to deliver your order.

• Legal Compliance: We may disclose your information where required by law, such as to comply with a subpoena, court order, or other legal process.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required to comply with our legal obligations (such as tax and sales record-keeping), resolve disputes, and enforce our agreements.

• Order Information: We retain your order history, name, and address as part of our business records for tax and accounting purposes.

• Marketing Lists: If you have subscribed to our marketing list, we retain your email address until you unsubscribe.

You may request that we delete your personal data or provide a copy of it by contacting us at the email above. We will respond within a reasonable time.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access and Correction: You can request to access the personal information we hold about you and ask for it to be corrected or updated by contacting us at naomibourque@yahoo.ca.

• Marketing Communications: You can opt out of receiving marketing emails from us at any time by clicking the "unsubscribe" link at the bottom of any marketing email we send you.

• Do Not Track: Our website does not alter its data collection and use practices when it receives a "Do Not Track" signal from your browser.

Cookies

We use analytics services, such as Google Analytics, to collect and process data about your interaction with our Site. This helps us understand our website traffic, see which pages are most popular, and identify trends. Google Analytics uses cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site. We use the information we get from Google Analytics only to improve our Site and our services. You can prevent Google Analytics from recognizing you on return visits to this Site by disabling cookies on your browser. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

International Data Transfers

Our business is located in Canada, and your data is processed and stored in Canada. If you are an international customer (e.g., in India or Europe), please be aware that your information will be transferred to and processed in Canada, whose data protection laws may differ from those in your country.

Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete it.

Security

All transactions are processed over a secure (SSL) connection. Access to personal data is limited to authorized personnel only. This is to protect your personal information from loss, theft, and unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and update the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Naomi Bourque Jewelry
Email: naomibourque@yahoo.ca